Troubleshooting

D·ENERGY does not work properly, what to do
If any problem occurs with the D·ENERGY consumption reader, it is possible to find out the reason by following the below described procedure. In case of...
Fri, 30 Oct, 2020 at 11:46 AM
Radio communication problems
The communication between D·ENERGY and DiCE SMART takes place via 868 MHz radio frequency. These frequencies are able to pass through walls and obstacles in...
Mon, 14 Sep, 2020 at 3:31 PM
Issues while reading the "blink"
D·ENERGY recognizes the blinks of the metrological LED located in the upper left corner of the electicity meter display. When D·ENERGY detects no bl...
Tue, 15 Sep, 2020 at 10:54 AM
Replace the batteries of the D Energy
D·ENERGY is equipped with two non-rechargeable "AA" size batteries. When the batteries are no longer able to supply power to D·ENERGY, they need b...
Tue, 15 Sep, 2020 at 11:27 AM